In the very rare circumstances where your order cannot be fulfilled in time before the match, we offer a 110% money back guarantee!
Will my seats be together?
If you ordered "up to 2 together" you will be allocated seats in pairs. Orders for 3 tickets will be allocated with a pair and a single seat, as close as possible.
If you ordered "up to 4 together", then a maximum of 4 seats will be seated together. Bookings for more than 4 will be seated in two groups or more, as close as possible.
Precise seat details will be allocated closer to the matches.
What if I encounter issues at the event? Is there customer support available?
You should not face any issues trying to attend an event, however in the very rare case where this may happen, we've got a dedicated customer support team ready to assist you. If you encounter any issues, whether it's with your tickets or during the event itself, our support team is just a message or a call away. We pride ourselves on providing exceptional customer service, ensuring your event experience is smooth and memorable. Your satisfaction is our priority, and we're here to address any concerns you may have.
How can I be sure my personal and payment information is secure?
Security is non-negotiable for us. Our website employs state-of-the-art encryption technology, ensuring that your personal and payment details are safeguarded at every step. We utilise industry-standard security protocols, and your data is handled with the utmost care. Your trust is paramount to us, and we go the extra mile to create a secure and seamless ticket purchasing experience.
What happens if the event is canceled or rescheduled? Will I get a refund?
In the unfortunate event of an event cancellation, your peace of mind is our priority. We offer a hassle-free refund process, ensuring you get your money back promptly. Your satisfaction is our commitment, even when the unexpected happens. If an event is rescheduled however we cannot supply a refund, but don't worry your tickets will remain valid for the new date.
Top notch customer service.
Really happy with the customer service I received from TicketApt.com. I had a query about my tickets, and their sales team were quick to respond and extremely helpful with my situation. I'm grateful for their efforts and very happy with the outcome. Would be more than happy to use them again for any future events, and would highly recommend.
Verified CustomerJanuary 2022
Good seats for Chelsea. Was very happy with seats for the game. had a couple of queries after I had bought tickets and emails were replied to quickly.
In every step of the complicated Covid rule changes we have been informed. The tickets turned up as expected on the right day well ahead of the match.
We will use these guys again.
First time using this. Tickets arrive well in advance
Wasn’t sure about using but tickets to Last Night of the Proms came through well in advance and had the most amazing night. Would use again
Adrienne ShepherdSeptember 2023
Queen Bey - Beyonce
Sooo happy I finally got to see my idol Beyonce - she was amazing!!! thank you Ticket Apt for making my dreams come true :)
Date of experience: 29 May 2023